Refund Policy
Last updated: December 10, 2025
At Mujaz, we want you to be completely satisfied with our platform. If you're not happy with your purchase, we offer a straightforward refund policy.
7-Day Refund Period
You may request a full refund within 7 days of your initial purchase or subscription renewal. No questions asked.
How to Request a Refund
To request a refund, please contact us at support@mujaz.io with your account email and reason for the refund (optional). We will process your request within 5 business days.
Refund Conditions
- Refunds are available within 7 days of payment
- Refunds are issued to the original payment method
- After 7 days, payments are non-refundable
- Free plan users are not eligible for refunds as no payment is made
Subscription Cancellation
You may cancel your subscription at any time. Upon cancellation:
- You will retain access to paid features until the end of your current billing period
- No further charges will be made
- Refunds are only available within the 7-day window from your most recent payment
Contact Us
If you have any questions about our refund policy, please contact us at support@mujaz.io